Contact
Ask about artwork, paper or an order
Use live chat to send the team the details needed to understand your question. For artwork help, include the product, size and file type you plan to use.
For artwork questions
Tell us what you are making
- The wedding stationery product
- Your intended size and orientation
- Whether you are personalising a template or uploading artwork
- Your file type and resolution if uploading
For existing orders
Include your order details
Provide the order number and the name or email used at checkout so the team can identify the correct order.
You can also review the account tools available after signing in.
Send a message
Contact the team through live chat
The live chat launcher is the public contact route currently available on this website. Open it below and leave your question and order details.
If the chat launcher has not appeared yet, wait a moment or refresh the page. For account-specific information, you can also open My account.