Help centre
Help with your wedding stationery order
Find the right route for artwork, templates, paper choices, delivery, account access and order questions.
Choose a topic
What do you need help with?
Templates and personalisation
Choose a design and add your names, wording, colours and fonts online.
Upload finished artwork
Use the print-your-own route for complete JPG, JPEG or PDF artwork at 300dpi or higher.
Paper and card
Compare the finishes currently shown in the invitation configurator.
Production and delivery
Understand when production starts and where to check the current delivery option.
Account and orders
Sign in to view the account tools available for your orders.
Something else
Use the contact form or live chat if your artwork or order question is not answered.
Before ordering
Check the important details
- Names, spellings, dates and venue details
- RSVP wording and contact information
- Artwork file type and resolution
- Paper, size, finish and production options shown in the configurator
Need a person?
Ask before you place the order
If the required setup is not shown, contact the team through the form or live chat rather than assuming it can be added later.